Ratings & Prices for Cortland Arbor Hills, Plano, TX (2023)

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The nice exterior is a poor façade. Over the time we lived here we've dealt with multiple thefts. I told management about it and said they were in no way responsible and asked why it was their problem. We ended up calling the police. There's…See More >

I'll start with the good. The property is extremely quiet and very well maintained. Maintenance always responds quickly and under normal circumstances gets the job done the first time. The residents are friendly and always courteous. Sadly, that's about where the good ends. The property…See More >

To be fair, I used to say that this was a nice, quiet place to live, but after 5-years, it feels like my apartment is OLD and depressing, and the NEW Cortland management team is focused on fully renovating units rather than upgrading the units…See More >

As a past resident for many years and a couple of management changes, you can do better than this place. The building I resided in has foundation issues. You can see where the cracks in the walls were patched and where they have reappeared. Black…See More >

Upon move out we cleaned apartment and had a service for carpet cleaning. In a month have a bill of 1000 for carpet replacement bacause of "odour".As I read rewiews I'm not the only one beeing charged for the carpet. They just trying to have…See More >

It has been over a month with multiple emails, coming into the office, and I still have not received credit for my application. I was promised a special rate of $30 for an application fee, but was charged $60. While the application fee is stated…See More >

I was a longtime resident at the Preserve. Upon moving out, I was completely blind sighted at the sketchy behavior of the management and the management company. They tried to charge me for some damages that were not accurate. Although I had been a good…See More >

I recently moved to Preserve at Arbor Hills and my experience has been great. A special thanks to Maritza and Amber for all their help and for making my move a smooth experience. The maintenance staff are very responsive and helpful. Overall I strongly recommend…See More >

I lived in the community for almost 4 years and I always really loved it. The leasing staff was super nice. Maintenance was decent. Parking was never an issue for me. Grounds were always well kept. Units are decent and well maintained, but not all…See More >

Pros: -Apartment was very clean when we moved in -Lived over garages so no noise from neighbors -Office staff is always a pleasure, especially Maritza and Amber!! -Maintenance staff is always friendly and helpful, especially Elder! -Online rent payment is very convenient (you do pay…See More >

I've lived here five years but got new neighbors who NEVER pick up after their dogs and Management doesn't seem to care. Everyday there is a new HUGE poop in my front yard. I called asking to speak to the Manager and was assured she…See More >

I have lived at the Preserve at Arbor Hills since , 14 years! It is a quiet neighborhood, neighbors are friendly, the grounds are always kept up, any maintenance requests (which are usually just changing out the air filter) are taken care of…See More >

I love this complex so much - seriously the best!! My wife is very particular about where we live, with good reason of course. Everything needs to be perfect - the finishes, the floor plan, the price, the office staff, the area, parking, safety,…See More >

Office is always finding reasons to enter(or have someone enter) your apt. while you're not home. I kept a record, every receipt. In 6 months, they came in at least 2xs a month, sometimes up to 5 in one month for all different reasons. Yep,…See More >

Just now finishing up living here for one year (2016-2017). I can tell you all you need to know. The staff is really nice and fixes things same day as requested, unless on the weekend. Property is beautiful, good landscaping, beautiful pool with jacuzzi, decent…See More >

Pam, Ciara, Josh and the team are so nice and great at taking care of their residents. I'm glad I moved to The Preserve at Arbor Hills.…See More >

I absolutely loved living at Preserve at Arbor Hill. I am very active to having the nature preserve so close by made it so easy to go for my morning work out before work every morning. (now I have to drive and hour then work…See More >

I love these apartments but raise my rent 150 dollars a month so I had to leave. The noise was minimum but my above neighbor seemed loud as far foot steps. Very safe area, I loved it!

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One of the most professional staff I've ever dealt with while renting.I wanted to start my review with this statement because professionalism means A LOT to me. I'm always on the go and I need great customer service, great communication, and a nice dwelling…See More >

I have enjoyed my time here at Arbor Hills. The maintenance staff is very quick to fix an issue. Saul has worked on some maintenance issues that have come up and he is very friendly, knowledgeable and extremely helpful. The location is great and it…See More >

I have been so happy to call this place home for the last year. If it werent for the change in my marital status, I would have renewed my lease in a heartbeat. Pam is the kindest, most caring apartment manager I have ever worked…See More >

We have lived here for about 6months. Friendliest and most helpful staff I have ever experienced at an apartment complex, including quick and efficient response from maintenance as needed. Excellent location next to arbor hills and grounds are kept after very well. Dog friendly. Friendly…See More >

A great place to live. It's nice and quite at times, but I do wish the property would enforce a rule for people to keep their dogs in their apartments and not leave them out on their terrace to bark all day and sometime…See More >

Just ok. I didn't have any major problems, but the rent is too high, and there are definitely some section 8 riff raff floating around. Both here and the general vicinity.Supposedly this a nice area but be careful, in the strip malls close…See More >

I called the Preserve at Arbor Hills my home for over two years (I left only because I was relocated for work). I strongly recommend this apartment complex to anyone living in the Plano, TX area. The property is well maintained, the staff are wonderful,…See More >

Dogs Allowed

Deposit: $400

Fee: $300 ~ 600

Rent: $46

Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit ($300 non-refundable pet fee) per pet. Pet rent is $23 per month per pet. The weight limit is 100 pounds per pet and aggressive breeds are prohibited. For more information, please call our leasing office.

Pet Limit: 2

Cats Allowed

Deposit: $400

Fee: $300 ~ 600

Rent: $46

Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit ($300 non-refundable pet fee) per pet. Pet rent is $23 per month per pet. The weight limit is 100 pounds per pet and aggressive breeds are prohibited. For more information, please call our leasing office.

Pet Limit: 2