Ratings & Reviews
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
A
Noise
4.2
Grounds
4.2
Safety
4.4
Office Staff
4.2
Maintenance
4.6
Neighborhood
5.0
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
B-
Number of reviews in the past 365 days
5
Manager’s Review Engagement
F
Percentage of reviews responded to
0%
Manager’s Review Reply Time
F
Average time to respond to reviews
N/A
Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!
Reviews with the Verified Prospect Badge are from prospects that toured your community, ensuring reviews are from real prospects!
Reviews
(
53
)
Sort:
- Newest Activity
- Recently Lived In
- Review Rating
- Original Date
anonymous
Resident • 2020 - 2023
1/20/2023
6 stars!
Wonderful quiet and clean community. Staff is big on communication and things just get done here. Nice, quiet neighbors, clean hallways, fair prices, quiet community for pets actually. Clean useable gym pool and nice dog park
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anonymous
Resident • 2021 - 2022
9/15/2022
Quiet well kept place
We find Merritt to be well kept, great communication with staff, nice amenities. The staff threw a big party in the summer and it was really nice. Food trucks and prizes. We really appreciate that especially after covid
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anonymous
Resident • 2013 - 2022
8/11/2022
Good value
I think it’s a good value compared to what’s out there. Friendly staff responsive maintenace nice grounds and the price is right I’ve bee. Happy here for quite some time -and I imagine more years to come…See More >
Updated Review
anonymous
Resident • 2020 - 2022
7/7/2022
We love our spacious unit!
We have lived at Merritt station going on three years now and have recently been granted a transfer to a two bedroom unit. All we can say is WOW the u nit in the new building is gorgeous!!! Thank you Merritt!
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anonymous
Resident • 2019 - 2022
6/14/2022
Avoid at all costs
They'll bait you to come tour with the photos of the apartments online, but those will not be the apartments they have available for rent, and they'll tell you that you can upgrade to a renovated one later but it will never happen. I don't…See More >
StarryB
prospective • Visited 2022
1/13/2022
It's 2022 AND the 21st Century, Merritt Station Apartments uses unfair and discriminatory housing practices choosing to still utilize racial segregation and redlining during it's application process. They won't even run your application if you Black, once they see your ID picture it's an instant…See More >
anonymous
Resident • 2019 - 2021
5/11/2021
They will bait and switch you with the model apartment versus what you get as many others have said. The 1BR multi-level apartments do not have AC upstairs and it gets to be almost 100 degrees in the summer, with windows open and a fan…See More >
anonymous
Resident • 2021
1/27/2021
My fiancé and I really enjoy living at Merritt Station. Communication is key for us, and we give Merritt Station an A plus for this! We have lived in a few different places and this place ranks high. We are very appreciative how they have…See More >
anonymous
Resident • 2000 - 2019
4/17/2019
Office staff is a joke, they promise everything and deliver nothing except rude and angry notices. The maintenance staff never finishes anything, the interior common hallways are never vacuumed, even now during a mold abatement project that has been going on for 2 months! All…See More >
anonymous
Resident • 2017 - 2019
4/2/2019
I recently moved out because we purchased a condo but if I had to rent again I would gladly rent at Merritt Station again especially under the new ownership! Grounds, staff and maintenance are great plus only pet friendly property who allow pets!
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anonymous
Resident • 2016 - 2018
7/10/2018
Let me just start by saying: The landscaping is beautiful Maintenance is here within the HOUR-yes no begging for things to be done The office staff on point pet friendly-dog park being built and plenty of grounds
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Manhattangal
Resident • 2015 - 2018
3/13/2018
I have lived at Merritt Station for three years now and just happily signed my renewal. I have had no problems at this property thus far. I feel safe which is most important to me! My apartment is adorable, almost like a mini condo and…See More >
Alp1987
Resident • 2018
2/28/2018
I love living here! I’ve lived in many, many different apartment complexes from Boston, MA to here, Meriden, CT - this is by far my best experience yet. Beautiful apartments, excellent value for the cost (& I looked at over 10 different places within a…See More >
hatcherdiana
Resident • 2017 - 2018
1/13/2018
I love Merritt Station Community, it is very clean and peaceful. The staff are wonderful and super nice. They are extremely helpful and they make sure they solve any problem that you might have. They always have treats and candy at the office, lol. The…See More >
anonymous
Resident • 2016 - 2017
8/7/2017
I lived here for a year and I would NOT recommend this place to ANYONE! First of all, the office staff are rude and incompetent. I've noticed that other people have written that the office staff scams residents and it's completely true. Check your lease…See More >
Manager
9/28/2017
Merritt Station
We apologize that you did not have a good experience at Merritt Station. We take great pride in providing great customer service to our residents and make all efforts to provide an excellent home and living experience that is as worry free as possible. We do receive many great reviews because of this and I can assure you that they are genuine positive reviews. As far as the pest issues that you mentioned, we do not have any infestation issues at our community. We have preventative pest maintenance services so that we can protect our property and your home. Please feel free to reach out to us directly at [emailprotected] or call our office at 203-639-0889 so that we may help you with any outstanding issues you have.
anonymous
prospective • Visited 2017
7/27/2017
Today 7/27/17 I visited Merritt Station as a prospective renter and was very pleased by everything I encountered. First of all the apartment that I am to rent, looked exactly like the pictures on the website. The staff were excellent. Both Debbie and Jackie were…See More >
Manager
9/28/2017
Merritt Station
We are so happy you chose Merritt Station as your new home!
Shd1093
Resident • 2016 - 2017
7/19/2017
I lived here for about a year and the office staff are out to scam residents. They put on a welcoming and helpful front when you first look into renting but once they have you, they'll take every dime they can from you. Also, there…See More >
Manager
9/28/2017
Merritt Station
We apologize that you did not have a good experience at Merritt Station. We take great pride in providing great customer service to our residents and make all efforts to provide an excellent home and living experience that is as worry free as possible. We do receive many great reviews because of this and I can assure you that they are genuine positive reviews. As far as the pest issues that you mentioned, we do not have any infestation issues at our community. We have preventative pest maintenance services so that we can protect our property and your home. Please feel free to reach out to us directly at [emailprotected] or call our office at 203-639-0889 so that we may help you with any outstanding issues you have.
Caramaelsundae1
prospective • Visited 2017
6/19/2017
The leasing manager, Jacquelyn, is AMAZING!!! She is so full of life, sweet, and super knowledgeable about the area and apartments. The apartments are gorgeous and clean and the community is nice and quiet which is perfect for graduate students and professionals. I CANNOT WAIT…See More >
Manager
9/28/2017
Merritt Station
We are so happy you had a good experience!
lulug07
Resident • 2016
12/27/2016
I moved into merritt station in August of this year, and found that the office was extremely accommodating every time an issue arose; especially if I spoke to Jackie. Recently I moved into their new building and have zero complaints and love my unit and…See More >
Manager
9/28/2017
Merritt Station
We are so happy you are enjoying living here at Merritt Station!
anonymous
Resident • 2011 - 2016
6/9/2016
Here is my review on Merritt station....Merritt station has a HUGE BED BUG INFESTATION throughout the ENTIRE COMPLEX, everyday you will see that little white Connecticut bed bug van coming to treat someone apt. The rent there is like an mortgage.Mildew and…See More >
anonymous
Resident • 2015 - 2016
3/26/2016
I have lived at Merritt Station for about a year. I believe the area has a fair price, staff is pretty helpful and the area is very dog friendly. Area is pretty safe and close to route 5. It would be nice to have…See More >
Manager
9/28/2017
Merritt Station
Thank you for your feedback, we appreciate it. We hope you are still a resident and have taken advantage of the new washer and dryers in the laundry rooms. If you have any questions or concerns please fee free to reach us at 203-639-0889 or email us at [emailprotected]
[emailprotected]
Resident • 1991 - 2016
3/7/2016
I have lived in my apartment building for 37 years. I have seen it all. I am very pleased the way the new company is running the apartments. Though we did not have much snow and ice this winter, this is the…See More >
Manager
9/28/2017
Merritt Station
We thank you so much for your kind review and for being a resident of Merritt Station.
kr0307
Resident • 2016
2/27/2016
I moved here in January of 2016 and have had a wonderful experience from touring the apartments to moving in. Everyone in the leasing office was friendly and ready to answer any questions I had, it was a professional and welcoming atmosphere. My renovated townhouse…See More >
Manager
9/28/2017
Merritt Station
We thank you for the positive review, and hope you continue to enjoy being a resident of Merritt Station!
carfreak89
Resident • 2016
2/27/2016
I moved in January of 2016 and I have to say that this is one of the best apartments I have ever lived in. New carpets, stainless steel appliances, updated cabinets and a washer and dryer in the unit! Lots of Parking available and the…See More >
Manager
9/28/2017
Merritt Station
Thank you very much for the kind review!
anonymous
Resident • 2012 - 2016
2/12/2016
Back in 2011, the new management paradim, bought out the property from the old management group. 2014 , one of the building caught the fire, burn down. but there is another buidling connecting to the one burn down, instead of rebuilding the two together. The…See More >